Terms & Conditions
Clear Booking Terms For A Better Travel Experience
These Terms & Conditions govern the use of our website, enquiry channels, and travel services. By accessing himalayanganges.com, sending an enquiry, or making a booking with us, you agree to these terms relating to travel planning, payments, cancellations, operational changes, and service responsibilities.
Transparent Booking Terms
Clear Payment Rules
Travel Service Clarity
Terms Overview
These Terms & Conditions apply to all users, travellers, customers, and visitors interacting with our website, enquiry forms, WhatsApp support, phone communication, and booking services offered through Himalayan Ganges.
1. Booking & Confirmation
How bookings are accepted, processed, and confirmed.
- All bookings are subject to availability of hotels, transport, activities, and other travel services.
- A booking is considered confirmed only after the required advance payment or full payment has been received by us.
- Any booking confirmation shared over call, WhatsApp, email, or website enquiry is provisional until payment confirmation is completed.
- Travellers must provide correct personal and trip-related information at the time of booking.
2. Payment Terms
Rules related to deposits, balances, and payment responsibility.
Advance Payment
An advance amount may be required to block services and initiate booking confirmation.
Balance Payment
The remaining trip amount must be paid within the timeline communicated during booking.
Pricing Validity
Quoted prices are based on current availability and may change before confirmation.
Third-Party Processing
Online payments may be processed using secure third-party gateways or banking channels.
3. Cancellation & Refund Policy
Cancellation terms may vary depending on package type, supplier rules, and timing.
Cancellation charges may apply based on the date of cancellation, supplier terms, hotel policies, permit rules, transport bookings, and other pre-booked travel components. Any non-refundable element involved in the itinerary may remain non-refundable even if the trip is cancelled.
4. Itinerary Changes & Operational Adjustments
Travel operations may require adjustments for safety, access, or service continuity.
- We reserve the right to make reasonable modifications to itineraries, hotel allocations, travel sequence, transport arrangement, or sightseeing order when operationally required.
- Such changes may happen because of weather, road conditions, hotel availability, local restrictions, crowd conditions, technical issues, or force majeure situations.
- Where possible, suitable alternatives of similar nature may be offered.
5. Traveller Responsibility
Basic responsibilities that remain with the traveller before and during the trip.
- Travellers are responsible for carrying valid government-issued ID proof and any other required documents.
- Travellers must check trip suitability, destination conditions, weather, and any health-related requirements before travel.
- Any damage caused by a traveller to hotel property, vehicles, equipment, or partner assets will be their responsibility.
- Travellers must follow local rules, environmental norms, and safety instructions shared during the trip.
6. Liability Limitation
Our liability is limited to the scope of services arranged by us.
- We act as a travel planner, booking facilitator, and trip coordinator for selected services.
- We shall not be liable for losses, delays, injuries, missed connections, weather disruption, road closure, natural events, strikes, or actions of third-party vendors beyond our direct control.
- Any extra expense arising from unforeseen events, emergency rerouting, personal delay, or change of plan will be borne by the traveller unless specifically agreed otherwise.
7. Force Majeure
Situations beyond normal operational control may affect travel delivery.
We shall not be held responsible for failure, delay, alteration, suspension, or cancellation of services caused by events beyond our reasonable control, including but not limited to extreme weather, landslides, floods, political unrest, road blockage, technical breakdown, natural disaster, epidemic conditions, or government restrictions.
8. Website Use & Content
Terms applicable to your use of himalayanganges.com.
- All content on himalayanganges.com is intended for general travel information, package presentation, enquiry, and service communication.
- We try to keep the website updated, but pricing, availability, imagery, and package details may change without prior notice.
- Unauthorized reproduction, copying, scraping, misuse, or commercial reuse of our website content is not permitted.
9. Governing Understanding
Interpretation and usage of these terms in relation to services offered by us.
By continuing to use our website, submitting an enquiry, making payment, or confirming a booking, you acknowledge that you have read, understood, and accepted these Terms & Conditions as applicable to the selected travel service.